Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting it. This policy applies to visitors of jointbrex-en.com (the "Site") and describes our practices around the information we collect when you browse the Site, interact with its content, or click through to a third-party retailer to place an order.

2. Information We Collect

We may collect the following categories of information:

• Automatically Collected Data: IP address, browser type, device type, pages visited, time spent on the Site, referring URL, and general location data, gathered through standard web server logs and analytics tools.
• Cookies & Similar Technologies: Small data files stored on your device to remember preferences, measure traffic, and understand how visitors use the Site.
• Voluntarily Provided Data: Information you may submit directly, such as through a contact email, including your name and email address.

We do not collect payment card information on this Site. Any purchase you make is completed on a third-party retailer's checkout page, which has its own privacy practices.

3. How We Use Information

• To operate, maintain, and improve the Site and its content.
• To analyze traffic patterns and understand which pages and content are most useful to visitors.
• To respond to inquiries sent to our contact email.
• To detect, prevent, and address technical issues or fraudulent activity.

4. Cookies

Cookies help the Site function properly and allow us to understand aggregate usage patterns. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the Site.

5. Third-Party Links & Services

This Site contains links to third-party websites, including the official retailer used for order fulfillment and external scientific sources cited in our articles. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately, as this Privacy Policy applies only to jointbrex-en.com.

We may also use third-party analytics providers (such as standard web analytics services) that collect usage data under their own privacy terms.

6. Data Retention

We retain automatically collected data only as long as necessary for the purposes outlined in this policy, such as traffic analysis and Site security, or as required by law.

7. Data Security

We use reasonable administrative and technical safeguards to help protect information collected through the Site. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

This Site is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.

9. Your Choices & Rights

Depending on your location, you may have rights to access, correct, or request deletion of certain personal information we hold about you. To make such a request, or to ask any question about how your data is handled, contact us using the details below.

10. Changes To This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or operational reasons. The updated version will be posted here with a revised "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at contact@customercs.com.